Customs clearance fees may be incurred according to the customs regulations of different countries. If you refuse to pay VAT and customs clearance fees, the package will be destroyed and you should cover the lost.

​Special requirements for shipping information:

- The shipping address and recipient name must be in English characters;

- For packages shipped to Taiwan, the recipient's real Chinese name and ID number should be remarked;

- For packages shipped to South Korea, the recipient's Personal Customs Clearance Code should be remarked;

- For packages shipped to Germany, the recipient's EORI number should be remarked even if the recipient is a private person.​​

- For packages shipped to United States, Please place your order at hdzero.us.

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Due to the China National Day holiday, orders placed between 9:00 PM EDT on September 28th and 9:00 AM EDT on October 8th will be shipped on October 9th.